Confidentiality Policy

At Techado, we are committed to protecting the privacy and confidentiality of our customers' information.

This policy outlines how we collect, use, and safeguard your personal data.

1. Information We Collect

We collect the following data to provide and improve our services:

• Personal details: names, addresses, cellphone numbers, and email addresses.
• Order history and browsing activity for personalised experiences and support.

2. Use of Collected Information

Your information is used solely for:

• Order processing and customer support.
• Sending newsletters, promotional messages, and alerts about products, offers, and store updates.
• Verifying user identity to maintain data security.

3. Third-Party Services

We may use third-party services to distribute newsletters and promotional WhatsApp messages. These services adhere to our strict data privacy standards, ensuring your information is not misused.

4. Data Privacy and Security

• Your data is protected with secure encryption and is only accessible to our system for generating communications like newsletters and promotions.
• We do not share or sell your data to partners, affiliates, or external parties.

5. User Rights You have the right to:

• Access and update your personal information.
• Request the deletion of your data, which we will process promptly.
• Be assured that your data is used only for our store’s products, services, and communications.

6. Data Usage Limitation

Your information will only be used to deliver relevant updates, offers, and store-related communications. Any data processing is carried out with respect for your privacy.

7. Age Restrictions

Our services and products are intended for customers 18 years and older. We do not knowingly collect or store information from individuals under 18.

8. Policy Updates

We may update this policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons.